Orders and shipping
Are your products genuine Hakko?
I can’t find the product I’m looking for?
What does ‘Available To Order*’ mean in terms of order delivery times?
When will I receive my order?
How long does Hakko support discontinued products?
Hakko guarantee to supply replacement parts for 3 years, and consumable parts such as tips for 5 years after the date of discontinuation. However, we will hold stock past this date until the stock runs out. For more information on the date of discontinuation please contact us.
How can I pay for my order?
Can I return a faulty item and easily order a replacement?
Why will my Soldering Tip not Heat up?
Can I order replacement parts?
Yes, we have a replacement parts here which can be filtered by unit on the left. Each product page also lists the relevant replacement parts. Still can’t find what you need? Please call our offices or drop us an email and we will be happy to help.
Which Soldering Tip do I need?
Each product page lists the relevant tips for that unit, if you would like a more detailed view on which tip shape is required for your job, read the article here
How do I program my Hakko Station?
Each station is different but will come with an instruction booklet. If this is not sufficient we also include a ‘maintenance’ tab on the product page that includes lots of helpful videos and tips on how to use the station and a ‘Tech Tips’ section.
How do I change a Soldering Tip?
Hakko Soldering irons are quick and easy to change tips, to find more information on this view the ‘maintenance’ tab on the product page.
Why do Tips oxidize easily when they are used with lead-free solder?
Lead-free solder oxidizes the tip of the soldering iron four to five times as fast as eutectic solder. To read more about this view the article here
How often should I change my Soldering Tip?
Hakko Soldering tips are built to last however over time they will corrode. We would recommend that you change tips regularly to ensure the best performance.